Do you have any questions about our services?

By engaging City to Country you are using the services of experienced professionals operating independently of estate agents and acting soley for you, the purchaser. We’ll get to know your individual needs and act on them with honesty and responsibility.

We provide a one stop shop for your property purchase needs, offering a single point of access to the property market.

Some frequently asked questions:

Will you meet us personally?

Yes. The first step is to meet you personally, in your current home, if possible, and understand your priorities. What we do is personal, we are a people business and we care about you and want to work with you and be on your wavelength.

What will you ask us?

We will ask you some fact finding questions to discover where you want to live, your budget and something about your dream home. Understandably it is vital that we identify what makes your perfect property.

What are your fees?

We ask you for a £500 (inc. VAT) non-refundable deposit for us to get started. This covers our expenses and is deducted from our final fee, typically 1% (plus VAT). However if we don’t succeed in finding your home, or for some reason the purchase doesn’t go through, you won’t be charged our final fee. In the case of rentals, our fee is one month’s rent, less the initial deposit.

How do you search for properties?

We have our ear to the ground! Our local knowledge of the property market, including off-market, private vendors, estate agents and internet sales. We’ll then suggest suitable properties from all sources, that will get you thinking.

What about local amenities?

No stone will be unturned and part of our service ensures, amongst many things, that you are equipped with local knowledge including where the best schools are, which is the closest hospital as well as the best transport links and other important amenities such as pre-schools, libraries and shopping.

What about Surveys?

A survey is a very important part of the buying process. As a result we would be able to instruct, on your behalf, suitable and reliable surveyors that we work with on a regular basis.

Can you negotiate for us?

This is where we save you money… and time and wasted journeys! We negotiate on your behalf having ascertained all of the available information supplied by the vendor as well as any additional information such as planning permission, council permits and anything else we feel you need to be equipped with. Invariably we are able to glean more knowledge from the vendor or estate agent than you would, thus allowing us to negotiate and attain the best possible price.

Who locally can handle the legal stuff?

We will liaise with solicitors on your behalf. We know suitable and reliable surveyors we work with, and are happy to recommend. Plus we’ll action the completion on your behalf taking away all the stress and strain. This will involve making the necessary arrangements to obtain the keys and meeting you at the property so that the handover goes smoothly.

Do you know local removal companies, builders etc?

We would be more than happy to meet with and coordinate removal companies as well as ensuring the utilities are transferred in a timely fashion.

When we find your dream home (or wreck!) you may well wish to make changes to it. We would be able to direct you to suitable builders, architects, planning consultants and interior decorators.

What about aftercare and support?

Our service does not end once you have moved into your dream house. We care about you and will always be there to offer professional advice or guidance that you may need at a later date.

This could include advice on building work, extensions worth carrying out such as on kitchens or lofts as well as the all-important children’s Wendy house or tree hideout!

We are always there for our clients. You may want further thoughts on the property market in general or connections further afield.

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Finding your perfect property

We aim to find your ideal property, negotiate the most competitive price, and help you through the process of purchasing or rental.

Contact us today